Hello! It’s been awhile since you’ve heard from us, but that’s just because we’ve been busy with some new changes that will bring more flexibility to HoteloPro and will allow you to get your job done quicker. 1) An overhaul and redesign of the taxes system Since we are serving clients in over 15 countries, there were many situations where the room price should have VAT included and there would also be a city tax that should be NETTO (without READ MORE

Nowadays a lot of small hoteliers are making mistakes on their websites that can decrease the number of incoming guests. Most of the times a good website theme is the perfect invitation of accessing the website and then to book a room. In this article, you’ll find a list of the top 20 mistakes and the ways that you can avoid them on your website: 1. Contact number Do you know this simple expression: “Make it Simple”? You need to READ MORE

The relationship you develop with your guests is more important than everything. With a personal touch, you can improve your guest relationships, increase bookings and earn the loyalty of your guests. For this, we developed few essential steps you should follow in maintaining guest relationships. It’s all about story Your website plays an important role in developing your hotel brand. While you need to incorporate the basic info about your hotel on your website, make sure you also share the story READ MORE

The threat of bad reviews on consumer-advisory sites has become a really strong and common form of leveraging guests. Negative reviews can have a great influence over your potential customers. Even just a little tiny one can make someone choose a different place. Researchers  found that negative online reviews can outweigh other decision-making factors for prospective guests, including price, when they are selecting where to stay or eat. People in the hospitality industry know that the power to soothe the READ MORE

This article is an opportunity for you to start a new way of promoting. Do you know what is the main characteristic of an opportunity? Let me tell you: Follow trends. I think we are starting to build an idea, right? What are the Social Media Trends now? Did you ever wonder what are the most used social platforms? What I’m going to tell you will shock you the most. I might look young in the picture but trust me. READ MORE

We taught you how to use efficiently Facebook and other Social Media sources but did you ever wondered how to use Twitter? Twitter can be an excellent tool for promoting your business through short messages and fastly shared links and images. It is a great instrument to connect with targeted audience and create interactions with short texts, images and gifs regarding your services or products and regarding the subjects related to your offer. For instance, you sell hotel services so your READ MORE

Listen! We don’t need to reinvent the wheel. Managing a hotel requires the ability to multitask and at the same time to be flexible. You must be able to switch from customer support to staff management to marketing and other meetings. Are you the manager? Then it’s your job to make sure the customers are happy and safe during their stay at the hotel, which means you’re in charge of how clean the rooms are and how well the facilities READ MORE

Running a business such as a hotel is very stressful, especially when you are fully booked or you have to deal with early/late check-ins or have to face damage from guests. Often it feels like there isn’t enough time to do everything, which makes you feel frustrated. In this article, we want to offer you the best time management tools and tips that will help you manage your time better. Stop being workaholic. Check email less One of the biggest READ MORE

How many times did you complain about your hotel website traffic? You are still waiting that someone will find you on internet and book a room… but nobody does that. You are having a nice and shiny web page and that’s it. Websites are a continued effort. The content of your hotel website needs to be dynamic. Where does the traffic come from? This is where a blog comes into play. It must be part of your communication strategy to READ MORE

When it comes to effectively and meaningfully reaching your audience, I think it’s pretty safe to say that all marketers understand the important role social media plays in that quest. Not only does your audience seem to live on social networks—posting vacation selfies and checking into newly opened restaurants—but they also rely on social media for information and entertainment. As a result, social media marketing has become a necessary tool for communicating with your audience. It’s all about creating a READ MORE